How MYOB training usually works
A strong MYOB training process starts with a quick discovery of your business model, software version (MYOB Business or AccountRight), current file quality, reporting cadence and compliance timing (BAS, STP, super and year‑end).
From there, the work typically runs in three layers:
- Immediate triage — fix blocking issues (e.g., unreconciled bank accounts, wrong GST codes, payroll/STP errors).
- Workflow design — align chart of accounts, tax codes, bank rules, user roles and month‑end controls.
- Ongoing review — light check‑ins to keep reconciliations, BAS and payroll accurate as the team beds in the process.
MYOB training modules we cover
- Setup and cleanup — correct file settings, chart of accounts, tax/GST codes, opening balances, users and security.
- Bank feeds and reconciliations — bank rules, coding consistency, GST treatment and month‑end bank recs.
- BAS and GST — tax codes, PAYG W, report preparation and checks before lodging.
- Payroll and STP Phase 2 — pay items, super, leave, timesheets, ATO definitions and year‑end finalisation.
- Sales and purchases — invoicing, bills, payments, quotes, statement runs and payment services.
- Jobs, categories and projects — track profitability and report on segments without overcomplicating the file.
- Inventory (where used) — item setup, costs, stock adjustments and avoiding out‑of‑balance issues.
- Reporting and dashboards — P&L, Balance Sheet, BAS reports, payroll summaries and custom management packs.
- Migration and handover — move from Excel, Xero or QuickBooks to MYOB and train the team on the new workflow.
Australian context to keep in view
- STP Phase 2, superannuation, BAS and payroll compliance require precise MYOB setup and coding to avoid ATO issues.
- MYOB Business (formerly Essentials) and AccountRight behave differently—choose training aligned to your product and add‑ons.
- Industries like trades, retail, hospitality and professional services often need jobs, items or simple inventory configured correctly.
- Documentation matters—small process maps and checklists keep new staff aligned and reduce rework at BAS or year‑end.
What to compare before you commit
Scope
Confirm the agenda fits your goals: setup, cleanup, BAS, payroll, inventory, reporting or migration—not just generic tips.
Software fit
Check depth with MYOB Business vs AccountRight and any payroll/add‑on workflows you rely on.
Turnaround and communication
Ask about session length, cadence, handover notes, and how urgent issues are escalated during BAS and payroll cycles.
Credentials and compliance
For BAS/payroll, prefer TPB‑registered BAS agents or CPA/CA. For tax and advisory, ensure relevant registrations.
Common MYOB problems we fix first
- Unreconciled bank/credit card accounts and duplicate transactions from imports or feeds.
- Incorrect GST codes causing wrong BAS figures or balance sheet mispostings.
- Payroll issues: wrong pay items, super not calculating, leave balances off, STP rejections.
- Inventory or jobs not set up properly, leading to messy reporting and manual workarounds.
- Slow files and security gaps from excess users or missing user roles and period locks.
If any of these apply, a MYOB File Review or MYOB Clean Up combined with targeted training is often the fastest path to stability.
Formats, delivery and signals of quality
- Delivery — online sessions Australia‑wide; onsite workshops available in major cities when needed.
- Formats — 1:1 coaching, team training, cleanup + train packages, or migration + handover.
- Good signals — a written agenda, examples from your industry, post‑session notes, and optional recordings.
- Commercials — transparent scope and follow‑up support so you compare value, not just hourly rates.
Best next steps
Write down the exact outcome you want: cleaner books, lodged BAS, reliable payroll, inventory control, better reporting, or a smooth migration to MYOB.
Shortlist providers that can demonstrate the steps to get there and show examples from similar businesses. If you are switching to or from MYOB, see MYOB Migration Services. If payroll is the pressure point, start with MYOB Payroll Help.
Frequently asked questions
What does MYOB training usually include?
Training is tailored to your file and goals. Common modules include MYOB setup or cleanup, bank feeds and reconciliations, BAS/GST coding, STP Phase 2 payroll and super, invoicing and bills, inventory or jobs, management reports and year‑end handover.
Which MYOB products do you support?
We train businesses on MYOB Business (formerly Essentials) and MYOB AccountRight (Desktop and Browser). We also cover payroll, super, STP Phase 2 and common add‑ons.
Is MYOB training delivered online or onsite?
Both. Most sessions run online Australia‑wide via screen share. Onsite training can be arranged in major cities when needed.
How long does a typical program take?
A single coaching session is usually 60–90 minutes. Many businesses book 3–6 sessions to cover setup, processing and reporting. One‑off help for specific issues is also available.
Can you fix our data and train our staff?
Yes. We can run a file review or cleanup first, then train your team on the correct workflow so the result sticks.
Who should deliver my training?
For BAS/GST and payroll, choose a TPB‑registered BAS agent or a CPA/CA who provides BAS services. For broader advisory or tax, use an accountant. We match you with the right MYOB specialist.
What does MYOB training cost?
Costs depend on scope and format—single sessions, packages or project‑based (e.g., migration + training). Ask for the agenda, deliverables and follow‑up support to compare value.
Do you provide notes or recordings?
Yes. You can request checklists, process maps and session recordings so the team can revisit material and onboard new staff smoothly.