How MYOB payroll support usually works
A strong MYOB payroll process starts with a short discovery and a file review. We check the business structure, MYOB product (Business or AccountRight), pay cycles, awards, super rules, STP settings and any current errors in wages, PAYG or super.
Work typically moves in three layers:
- Immediate triage: fix urgent items such as incorrect STP mappings, unpaid super, duplicate employees or variance between MYOB and the ATO.
- Process design: standardise pay items, categories and allowances, configure super (currently 12%), leave accruals, timesheets and approvals, then test pay runs.
- Ongoing review: month-end reconciliation (payroll reports vs GL vs bank), STP lodgements, EOFY finalisation and continuous improvement against award or contract rules.
Australian payroll rules to keep in view
- STP Phase 2 requires correct classification of income types, allowances, paid leave, child support and termination reasons before submitting to the ATO.
- Super Guarantee is currently 12%. Some awards and enterprise agreements require extra super settings or handling of overtime and allowances.
- PAYG withholding must be registered and reported correctly. MYOB payroll categories should align with tax treatment and STP mapping.
- Fair Work awards drive minimum pay rates, penalties and overtime. MYOB can support these via pay items and rules, but they must be configured and tested.
- EOFY finalisation: reconcile wages, PAYG and super, correct year-to-date balances, then lodge finalisation events through STP in MYOB.
- State payroll tax is separate from PAYG. Thresholds differ by state and need monthly or annual reconciliation outside STP.
If you are choosing between systems, use the comparison pages and the payroll services hub for context, then confirm fit with a short call.
MYOB payroll setup checklist
- Select product: MYOB Business (Essentials) or AccountRight based on features, reporting and device needs.
- Organisation file: ABN, branch, PAYG settings, super fund default and bank details.
- Employees: personal details, tax file numbers, super funds, pay basis (hourly/salaried), leave accrual methods and opening balances.
- Pay items and categories: ordinary time earnings, overtime, allowances, deductions, reimbursements, leave loading and ETPs with correct tax mappings.
- Super: SG 12% plus any additional rules, caps and exclusions as required by awards or contracts.
- STP Phase 2 mapping and ATO connection: verify with a test submission and fix any validation errors.
- Timesheets and approvals: configure permissions, rounding, public holidays and award-based rules.
- Reconciliations: payroll summary vs general ledger vs bank feed, plus variance checks to the ATO after the first live run.
Common MYOB payroll errors we fix
- Incorrect STP Phase 2 mapping causing ATO rejections or missing year-to-date figures.
- Super not calculating (or over-calculating) due to wrong OTE settings or capped items.
- Out-of-balance wages and PAYG between payroll reports, GL and BAS.
- Duplicate or terminated employees with incorrect balances and negative accruals.
- Allowance and deduction items set to the wrong tax treatment or reporting category.
- Termination payments and ETPs not classified or reported correctly.
MYOB products we support
MYOB Business (Essentials)
Cloud-first payroll for small to mid-sized teams. Great for streamlined pay items, leave accruals, STP2 and simple awards. Integrates with timesheets and bank feeds.
MYOB AccountRight
Advanced features and deeper reporting. Suits desktop + cloud workflows, complex pay rules, inventory and custom reporting requirements.
Migrations and clean-ups
We migrate to or from MYOB, repair historical payroll, rebuild opening balances and align STP year-to-date totals before lodgement.
Linked services
End-to-end support including MYOB Set Up, MYOB File Review, MYOB Migration, MYOB Bookkeeping and MYOB BAS Agent.
What to compare before you commit
Scope
Ensure the scope covers setup, clean-up, award configuration, STP2 mapping, month-end reconciliation and EOFY finalisation—not just “pay runs”.
Software fit
Confirm deep experience in MYOB Business and AccountRight. Ask for examples of STP2 error resolution, complex leave and termination handling.
Turnaround and communication
Look for clear SLAs, escalation paths during pay cycles, and written sign-off on reconciliations and ATO submissions.
Commercial fit
Compare fixed vs hourly pricing, inclusions, meeting rhythm, and whether you want compliance only or advisory (e.g., payroll tax and award changes).
Best next steps
- Define the outcome: new setup, STP2 fix, award rules, overdue super, EOFY finalisation or full outsource.
- Choose the product path: MYOB Business vs AccountRight. Use our comparison pages if you’re unsure.
- Book a short review: we’ll confirm file health, gaps and a realistic timeline before pay day.
If your needs sit wider than payroll, explore the accounting services hub, bookkeeping, BAS or tax pages.
Frequently asked questions
Is MYOB payroll STP Phase 2 compliant?
Yes. MYOB Business and AccountRight support STP Phase 2. You still need correct income types, allowances, paid leave categories, child support and termination reasons before lodging.
What does MYOB payroll setup include?
Employee setup, pay items and categories, super at 12%, leave accruals, ATO connection, STP2 mapping, opening/YTD balances, test runs and go-live support.
Which MYOB product is right for payroll?
MYOB Business suits streamlined cloud payroll. AccountRight suits hybrid/desktop needs, complex rules and deeper reporting. We help you compare the fit.
How long does setup or clean-up take?
Simple setups: 1–3 business days. Clean-ups, migrations or award rule builds vary with employee count, history to reconcile and compliance deadlines.
Can you fix EOFY and STP issues in MYOB?
Yes. We correct mappings, reconcile year-to-date totals, fix terminations and allowances, and finalise STP with the ATO.
What should I read next?
See MYOB Set Up, MYOB File Review, MYOB Migration or the broader Payroll services page.