How transport payroll usually works
Good payroll services for transport start with a short review: awards/EA coverage, rosters, kilometre or trip rates, allowances in use, software stack, and any urgent compliance deadlines.
The work then splits into three layers:
- Immediate triage — fix late super, STP errors, misclassified pay items or missing registrations.
- Process design — standardise onboarding, timesheet capture, approvals and pay calendars; map allowances to STP2.
- Ongoing review — spot‑check awards against rosters, confirm super and payroll tax settings, and adjust for seasonal peaks.
Australian rules to keep in view
- Industrial coverage — Common awards include:
- Road Transport and Distribution Award [MA000038]
- Road Transport (Long Distance Operations) Award [MA000039]
- Clerks—Private Sector Award [MA000002] (office staff)
- STP Phase 2 — Disaggregate gross, code allowances correctly (e.g. meals, travel), and report employment/earnings types accurately.
- Superannuation — Super Guarantee is 12% from 1 July 2025. Confirm which allowances are OTE and apply stapling on onboarding.
- PAYG withholding — Register before withholding from employees and some labour‑only contractors.
- Workers compensation and payroll tax — Check state/territory registration thresholds and grouping rules.
- Record‑keeping — Maintain timesheets, kilometre evidence, approvals, licences and right‑to‑work documents.
Owner‑drivers, contractors and casuals
Transport businesses often mix employees, casuals and contractors. Correct status drives payroll, super and tax treatment.
- Owner‑drivers with their own vehicle and business infrastructure may be genuine contractors; assess control, integration and risk.
- If payment is mainly for a person’s labour, super may still be required even for contractors.
- Casuals attract specific loadings and penalty rates; track conversions to permanent when criteria are met.
- Use compliant agreements and clear rate cards to reduce disputes and rework.
Software and data flow for transport payroll
Select tools that handle awards, kilometre tracking and STP2 cleanly. Many transport operators use:
- Core payroll/accounting — Xero, MYOB, Employment Hero, KeyPay (Workzone), QuickBooks Online.
- Time/roster — Deputy, Tanda, ShiftCare (for some logistics use‑cases), or built‑in modules.
- Telematics/EWD — Integrations or CSV imports from fleet systems to validate hours and kilometres.
- Document control — Digital onboarding, licence/induction tracking and right‑to‑work records.
Whatever stack you choose, the critical step is mapping awards and allowances to the right pay items and STP categories, then testing end‑to‑end.
What to compare before you commit
Scope
Confirm setup, award mapping, allowance configuration, onboarding workflows, pay runs, super, STP, payroll tax and workers comp reporting.
Software fit
Choose a provider fluent in your stack who can explain the workflow, not just the brand names. Ask for a sample STP2 file mapping.
Turnaround and communication
Agree cut‑offs, public holiday handling, escalation paths and who signs off rate changes or new allowance items.
Commercial fit
Compare fixed vs variable pricing, off‑cycle pay fees, implementation costs and ongoing award compliance reviews.
Transport payroll checklist
- Confirm the applicable award/EA and classification for each role.
- Set pay items for kilometre rates, travel, meal and other allowances with correct STP2 codes and super treatment.
- Establish timesheets/telematics and manager approvals with clear cut‑off times.
- Register for PAYG, payroll tax (if required) and workers compensation in your state/territory.
- Set super funds and stapling process; monitor contributions and clear any unpaid super promptly.
- Test one full mock pay cycle, including leave, penalties and allowances, and review the STP file.
- Document processes for onboarding, rate changes, vehicle reimbursements and off‑cycle pays.
Best next steps
Decide whether you need a full payroll handover, an implementation and training package, or a compliance review with periodic checks.
Then shortlist providers who can show transport award experience, clean STP Phase 2 mapping and a practical approach to timesheets and telematics data.
Use the related pages below to move into bookkeeping, tax or broader accounting support if your needs span beyond payroll.
Frequently asked questions
What makes transport payroll different?
Drivers and yard crews often attract kilometre or trip pay, shift penalties, weekend/public holiday rates and multiple allowances. Correct award mapping, solid time/distance capture and precise STP2 coding make the difference between smooth payroll and recurring fixes.
Which awards usually apply?
Most operators fall under the Road Transport and Distribution Award [MA000038] or the Road Transport (Long Distance Operations) Award [MA000039]. Office staff may be under the Clerks—Private Sector Award [MA000002]. Where an enterprise agreement exists, follow its terms. Always confirm coverage with Fair Work.
Do we pay super on all allowances?
Not all allowances are ordinary time earnings. Some attract super and others do not. Check each allowance type against ATO guidance and configure pay items accordingly so super and STP are both correct.
Are owner‑drivers in payroll?
Genuine owner‑drivers often operate as contractors with their own vehicle and ABN. However, if the arrangement is principally for labour, super and other obligations may still apply. Assess status carefully and document your basis.
Which software works best?
Xero, MYOB, Employment Hero/KeyPay and QuickBooks Online all support STP2 and award engines or integrations. The “best” option is the one that handles your award items and integrates with your timesheets/telematics with minimal manual work.