STP Reporting

STP Reporting Help

Clear, compliant Single Touch Payroll (STP) reporting means mapping your pay items correctly, lodging on or before payday, and finalising at EOFY without surprises. This page explains how STP reporting works in Australia, what Phase 2 changed, and the fastest way to fix common errors.

Use this guide to compare providers, understand ATO expectations, and choose the level of support you need. When you are ready, ask for help and we will match you with payroll specialists who work in your software.

How STP reporting usually works

An effective STP reporting process starts with a short review of your payroll setup: business structure, ABN/WPN, pay calendars, STP-enabled software, super setup and any overdue lodgements. From there, the workflow typically includes:

  • Phase 2 mapping: align every pay category to the correct ATO reporting label (ordinary time earnings, paid leave types, allowances, overtime, bonuses and commissions, salary sacrifice).
  • Employee profile checks: TFN/WPN where relevant, employment basis, income type, tax treatment codes, super choice and stapling evidence.
  • STP connection: confirm the ATO connection method is active and the transmitting party is authorised.
  • Lodgement cadence: send a pay event each pay run, and use update events for year-to-date corrections.
  • Reconciliations: regularly match payroll reports to the general ledger, super clearing house and BAS labels (W1/W2).
  • EOFY finalisation: reconcile YTD totals, correct variances, then lodge finalisation declarations by the due date.

What STP Phase 2 requires

STP Phase 2 increased the detail reported to the ATO. Accurate pay-item mapping is critical to avoid errors and amended lodgements. Typical inclusions are:

  • Disaggregated gross: ordinary time earnings, overtime, paid leave categories, bonuses and commissions.
  • Allowances: report by type (e.g. car, laundry, meals, tools, travel) rather than a single “allowances” bucket.
  • Salary sacrifice: super and other salary sacrifice arrangements reported separately.
  • Employment and income details: employment basis, income types, tax treatment codes and some termination details.
  • Super information: super guarantee and reportable employer super contributions aligned to pay events and YTD totals.

Correct categorisation lets the ATO and employees see the right amounts in real time and reduces EOFY clean up.

Deadlines, finalisation and corrections

  • Lodgement timing: for most employers, STP reports are due on or before payday.
  • EOFY finalisation: make a finalisation declaration after reconciling payroll so employees can access Income Statements in myGov. Most employers aim for mid-July; confirm current ATO dates for your category.
  • Corrections: fix data in payroll first, then send an update event or full file replacement (if supported by your software). Keep a clear audit trail.
  • Payment summaries: generally not required when you report through STP. Employees use their Income Statement instead.

Always check the latest ATO guidance for any concessions that may apply to your business size or closely held payees.

Common STP reporting scenarios we see

  • Late or missed lodgements that need backdated pay or update events.
  • Migrating from one payroll system to another and aligning carryover YTD figures.
  • Closely held payees and directors’ fees needing the right income types and timing.
  • Allowances and paid leave categories not mapped to Phase 2, causing ATO validation errors.
  • Super not matching payroll due to clearing house timing or setup differences.
  • Industry award settings affecting overtime, allowances and leave loading classifications.

What to compare before you commit

Scope

Confirm the work covers setup, Phase 2 mapping, routine lodgements, EOFY finalisation, reconciliations and ATO error resolution.

Software fit

Choose specialists confident in your tools (e.g. Xero, MYOB, QuickBooks, Employment Hero, KeyPay) and your award landscape.

Turnaround and communication

Ask about pay run cut-offs, who presses “lodge”, escalation paths in peak periods and how issues are documented.

Commercial fit

Compare fixed-fee vs pay-run pricing, extra fees for EOFY, and whether you want processing only or advisory support as well.

Related payroll services and next pages

Continue with the pages below to narrow your brief, or use the form to request tailored help:

If your search is still broad, also see our pillar pages: Accounting services, Bookkeeping services, BAS agent services and Tax accountants.

Frequently asked questions

What is STP reporting?

Single Touch Payroll (STP) sends your payroll information to the ATO through STP-enabled software each pay run. Phase 2 requires detailed, itemised reporting of earnings, tax and super to improve accuracy and reduce year-end paperwork.

When are STP reports due?

Generally on or before payday. You also complete an EOFY finalisation so employees can access their Income Statement in myGov. Check current ATO dates for your business size and any concessions.

How do I correct an STP mistake?

Fix the data in your payroll first, then lodge an update event (or a full file replacement if your software supports it). Keep clear notes of what changed and why, and reconcile year-to-date totals before EOFY finalisation.

What changed under STP Phase 2?

You must disaggregate gross earnings and correctly label allowances, paid leave types, overtime, bonuses and salary sacrifice. You also report employment basis, income types, tax treatment codes and some termination details.

Do I still issue payment summaries?

No, not for most employers using STP. After EOFY finalisation, employees view their Income Statements in myGov. Limited exemptions may apply; verify with the ATO.

Who should manage STP for my business?

Registered BAS agents, experienced bookkeepers or payroll specialists who understand your industry awards and software. They should provide clear lodgement responsibilities, cut-off times and reconciliation steps.

Best next steps

Decide whether you need quick triage (missed lodgements, error fixes), a clean setup (Phase 2 mapping, templates, approvals), or ongoing processing and EOFY support. Then pick a provider who can explain your process and deadlines in plain English.

Get help with STP reporting

Describe your payroll setup, software and the outcome you want. We’ll connect you with Australian payroll specialists who can set up STP Phase 2 correctly, lodge on time, reconcile YTD totals and finalise EOFY without stress.

Use this form for help with Single Touch Payroll, payroll processing, BAS/W1-W2 reconciliation, software migrations, ATO error messages, closely held payees, or general accounting support.

  • Tell us your payroll software and pay frequency, and whether lodgements are overdue.
  • Note any specific issues (validation errors, mapping problems, super mismatches, finalisation delays).
  • Share timing pressure such as upcoming pay runs, BAS deadlines or EOFY finalisation dates.

Request help